What people think of our services
In January 2010 the Society sent out questionnaires to service users, their families, commissioners, staff, members and other supporters asking for their opinions of our services.
Extract from Stakeholder Survey Summary :
- 96% of service users who responded generally feel safe and like the way staff support them. They also believe staff understand their needs, support them to make choices and help them to sort out problems.
- All families who responded were at least satisfied with the services provided by the Society with 50% being happy and 43% being very happy.
- 91% of commissioners who responded were also satisfied with the service with64% being happy or very happy.
“Hampshire Autistic Society has been an enormous source of help, support and guidance for me in enabling us to get a referral for my sister to be assessed (and now diagnosed) with Asperger Syndrome. They have also given me a lot of useful information about Asperger Syndrome and autism. (Outreach) has been particularly supportive with regular emails and updates - and checking on our progress. Every question that I have asked (ranging from support for carers, holidays, transport independent/supported living, etc) have all been answered sensibly and practically and I feel confident that I can help my sister enjoy life much more since getting in touch with H.A.S and finding out some of what’s available for her.” Betty, 2011, sister of an individual we support
